https://community.bt.com/t5/Bills-Packages/Returns-Kit-not-arrived/m-p/2254857#M147900 Hello! Cancelled my internet on the 22nd and I’m due to send my Smart Hub 2 back, was told the box to send it back would arrive in ‘a few days’ and now as we edge close to me moving house, I worry it’s just not been sent out. Is there anyway to check this or have the box resent to my new house as I don’t want to have any extra charges added Tue, 04 Oct 2022 00:37:02 GMT Vmpire94 2022-10-04T00:37:02Z https://community.bt.com/t5/Bills-Packages/Returns-Kit-not-arrived/m-p/2254857#M147900 Hello! Cancelled my internet on the 22nd and I’m due to send my Smart Hub 2 back, was told the box to send it back would arrive in ‘a few days’ and now as we edge close to me moving house, I worry it’s just not been sent out. Is there anyway to check this or have the box resent to my new house as I don’t want to have any extra charges added Tue, 04 Oct 2022 00:37:02 GMT https://community.bt.com/t5/Bills-Packages/Returns-Kit-not-arrived/m-p/2254857#M147900 Vmpire94 2022-10-04T00:37:02Z https://community.bt.com/t5/Bills-Packages/Returns-Kit-not-arrived/m-p/2254931#M147909 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/307600">@Vmpire94</a>&nbsp;thanks for posting, I'm sorry the returns kit should have arrived by now. I'll send you a private message so you can get in touch with the moderation team.</P> <P>Thanks</P> <P>Neil</P> Tue, 04 Oct 2022 11:53:03 GMT https://community.bt.com/t5/Bills-Packages/Returns-Kit-not-arrived/m-p/2254931#M147909 NeilO 2022-10-04T11:53:03Z