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How long to get a landline

fbutters — Wed, 05 Oct 2022 11:23:08 GMT

Hi there - does anyone know how long it takes to get a landline installed. It’s been about 5 weeks since I ordered. BT have been lovely on the phone but can’t tell what the hold up is so I’m not sure how long it’s going to take? If it’s just another week or so that’s fine but I’m just not sure if this will take months. I work from home so it’s pretty stressful without a landline (and broadband)

Re: How long to get a landline

iniltous — Wed, 05 Oct 2022 13:33:08 GMT

Asking how long to get a landline is like asking how long is a piece of string ,

Has the property ever had ‘BT’ service in the past ?, is the property surrounded by other property that do have ‘BT’ type service or is it a remote building far away from its nearest neighbours ?

Re: How long to get a landline

fbutters — Wed, 05 Oct 2022 16:39:53 GMT

Hi there - it’s not had BT before (it’s a new build) but there is a BT man hole cover right in the middle of the 5 new houses on the development so I think that means there is a line to the properties. It’s on a residential street who all have phones and broadbands. I’m just not sure what the hold up is so I don’t know how long I’ll be waiting?!

Re: How long to get a landline

imjolly — Wed, 05 Oct 2022 16:52:16 GMT

Are the other 4 homes connected to phone line and have broadband? Are they using openreach?

Are there any openreach phone sockets fitted as standard in your home or are the home already set up for fibre broadband?