https://community.bt.com/t5/Bills-Packages/My-order-has-been-labelled-incorrectly-addressed-by-Royal-Mail/m-p/2255708#M148029 <P>phone CS 150 or 0800800150 from mobile and get them to check delivery address</P> Sat, 08 Oct 2022 10:33:20 GMT imjolly 2022-10-08T10:33:20Z https://community.bt.com/t5/Bills-Packages/My-order-has-been-labelled-incorrectly-addressed-by-Royal-Mail/m-p/2255697#M148028 <P>My order has been labelled 'incorrectly addressed' by Royal Mail as shown in this picture: <span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="Screenshot 2022-10-08 105332.png" style="width: 793px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78824i1480BBD2C276D2FA/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2022-10-08 105332.png" alt="Screenshot 2022-10-08 105332.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>I'm not sure why this is the case as the address is correct (I know this for a fact as amazon had absolutely no issues delivering my stuff) and I even gave specific instructions to knock on my door.</P><P>Is it possible to change my address to be more specific or are there any other courses of action I may take? I searched on the forums previously and apparently I can't change my address once the package is 'in flight'. Do I have to order a new one? If so, do I need to pay for it? Because I certainly shouldn't have to as this delivery issue is not my fault.</P><P>My activation is on Wed 12/10, so I would ideally like my Smart Hub 2 to arrive before then.</P> Sat, 08 Oct 2022 09:58:35 GMT https://community.bt.com/t5/Bills-Packages/My-order-has-been-labelled-incorrectly-addressed-by-Royal-Mail/m-p/2255697#M148028 sog 2022-10-08T09:58:35Z https://community.bt.com/t5/Bills-Packages/My-order-has-been-labelled-incorrectly-addressed-by-Royal-Mail/m-p/2255708#M148029 <P>phone CS 150 or 0800800150 from mobile and get them to check delivery address</P> Sat, 08 Oct 2022 10:33:20 GMT https://community.bt.com/t5/Bills-Packages/My-order-has-been-labelled-incorrectly-addressed-by-Royal-Mail/m-p/2255708#M148029 imjolly 2022-10-08T10:33:20Z