This topic

Refer a friend scheme

Dan2230 — Sat, 08 Oct 2022 14:22:16 GMT

Question regarding 'Refer a friend scheme'

I have consulted the full T's & C's for this scheme but can not conclude if it is possible to refer a friend onto a 12 month contact for broadband.

I have a 12 month student package and have shared the link with a friend, however on the landing page on the friends laptop - all deals presented are 24 month terms.

Is this just a case of 'non applicable' on any contracts lower than 18/24 months and if it is may I raise a concern. As a student who has a 12 month tenancy or even for someone who might only want a shorter term contact (especially in this day and age) I find it unfair that we also cannot avail of this promotion.

It has a feeling of 'offer available to new customers only', which I believe by now people have realised - if brands don't support loyalty, as a consumer it only irritates and influences next year's renewal to look elsewhere.

Re: Refer a friend scheme

imjolly — Sat, 08 Oct 2022 14:34:00 GMT

is your friend a student and therefore can get 12month student broadband otherwise normal new customer terms of 24 months

https://www.bt.com/broadband/student-deals

Re: Refer a friend scheme

Dan2230 — Sat, 08 Oct 2022 15:10:51 GMT

Yes, as outlined above they are a student. I am also a student.

I'm afraid my point may have been missed so allow me to reiterate, I am asking specifically about the refer a friend scheme which BT offer and it's finer terms and conditions which I have also consulted fully, there is no mention of student packages.

I believe the choice wording is 'Qualifying Broadband Product' - source: BT Broadband Refer a Friend Terms PDF point 9.

Re: Refer a friend scheme

Akbart — Wed, 24 May 2023 18:35:33 GMT

@Dan2230 - Did you and your friend manage to get £50 each even though he signed up via a student deal?

Re: Refer a friend scheme

RobbieMac — Wed, 24 May 2023 19:17:55 GMT

Hi @Akbart

The student deal isn't a qualifying package for the Refer a Friend offer. Clicking on the Refer a Friend link will show you the available packages that include the £50 as part of that scheme.

Thanks,

Robbie