https://community.bt.com/t5/Bills-Packages/hub-return-package/m-p/2255836#M148036 <P>How long should I wait for BT to send me a returns package details so that I can return my old home hub after my account has closed over 2 weeks ago.&nbsp; I no longer live at that old address and nothing has come to my new address as a redirection from the PO?</P><P>&nbsp;</P><P>Thank you&nbsp;&nbsp;</P> Sun, 09 Oct 2022 10:44:03 GMT colinpollock 2022-10-09T10:44:03Z https://community.bt.com/t5/Bills-Packages/hub-return-package/m-p/2255836#M148036 <P>How long should I wait for BT to send me a returns package details so that I can return my old home hub after my account has closed over 2 weeks ago.&nbsp; I no longer live at that old address and nothing has come to my new address as a redirection from the PO?</P><P>&nbsp;</P><P>Thank you&nbsp;&nbsp;</P> Sun, 09 Oct 2022 10:44:03 GMT https://community.bt.com/t5/Bills-Packages/hub-return-package/m-p/2255836#M148036 colinpollock 2022-10-09T10:44:03Z https://community.bt.com/t5/Bills-Packages/hub-return-package/m-p/2255914#M148037 <P>I suggest that you call BT 0800.800.150 and ask them to send you a returns package to your new address otherwise you could be waiting for ever.</P> Sun, 09 Oct 2022 16:25:41 GMT https://community.bt.com/t5/Bills-Packages/hub-return-package/m-p/2255914#M148037 gg30340 2022-10-09T16:25:41Z