https://community.bt.com/t5/Bills-Packages/One-account-two-BT-IDs/m-p/2256140#M148070 <P>I've started receiving two emails each month telling me my bill is ready. They each confirm the correct (same) account number but each refers to a unique BT ID. In my account, I can only see one BT ID. Does anyone have any idea what the other one is and how I canget rid of it please?</P> Mon, 10 Oct 2022 21:40:06 GMT SBeer 2022-10-10T21:40:06Z https://community.bt.com/t5/Bills-Packages/One-account-two-BT-IDs/m-p/2256140#M148070 <P>I've started receiving two emails each month telling me my bill is ready. They each confirm the correct (same) account number but each refers to a unique BT ID. In my account, I can only see one BT ID. Does anyone have any idea what the other one is and how I canget rid of it please?</P> Mon, 10 Oct 2022 21:40:06 GMT https://community.bt.com/t5/Bills-Packages/One-account-two-BT-IDs/m-p/2256140#M148070 SBeer 2022-10-10T21:40:06Z https://community.bt.com/t5/Bills-Packages/One-account-two-BT-IDs/m-p/2256222#M148083 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/307857">@SBeer</a>,</P> <P>Thank you for posting and welcome to the Community. If you send me your details I can take a look at this for you.&nbsp;</P> <P><SPAN>I&nbsp;have sent you a private message with instructions on how to contact the team.&nbsp; You can access your messages via the envelope icon at the top right of the screen, or click on this link,&nbsp;<A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank" rel="noopener" data-di-id="di-id-a29ca84d-571c97fd">Private messages</A></SPAN></P> <P><SPAN>Thanks,</SPAN></P> <P><SPAN>Paddy</SPAN></P> Tue, 11 Oct 2022 10:45:04 GMT https://community.bt.com/t5/Bills-Packages/One-account-two-BT-IDs/m-p/2256222#M148083 PaddyB 2022-10-11T10:45:04Z