This topic

installation time for new customer

paulo3 — Wed, 12 Oct 2022 11:44:29 GMT

how long is the current waiting time until a engineer comes to install broadband for a new customer in Leicester?

Re: installation time for new customer

Keith_Beddoe — Wed, 12 Oct 2022 11:48:17 GMT

@paulo3

When did you place your order with BT Broadband, and what package did you order, as some take longer than others?

Re: installation time for new customer

paulo3 — Wed, 12 Oct 2022 11:51:16 GMT

I didn't place my order yet. I would like to have an estimate on the time prior to making my decision. I have ordered from another provider but they scheduled my installation to two weeks from now, and I can't wait that long to have internet in my new apartment.

Re: installation time for new customer

paulo3 — Wed, 12 Oct 2022 11:51:47 GMT

So I will be cancelling with them

Re: installation time for new customer

imjolly — Wed, 12 Oct 2022 11:53:00 GMT

if the connection is to be done by openreach then the wait time will be the same for all ISPs that use openreach

Re: installation time for new customer

paulo3 — Wed, 12 Oct 2022 11:58:00 GMT

bummers... thank you for the info though