https://community.bt.com/t5/Bills-Packages/One-missing-item-from-delivery-of-4-items/m-p/2256433#M148124 <P>BT dispatched 3 DV adaptors and one DV Power Backup unit to me on Monday 10 Oct 2022, but as shown in the two attached images, only 3 DV adaptors were found within the package delivered on Wednesday 12 Oct 2022. I am really puzzled - the dispatch note on the parcel indicates four items and the parcel was in a good condition when received. I spoke to BT&nbsp;and they are checking with the company dispatched the goods. BTW, based on the dimensions (165 x 185 x 80 mm excluding any packages) of the DV Power Backup, the parcel would not be able to accommodate the 3 DV adaptors and the DV Power Backup unit.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20221012_111033.jpg" style="width: 999px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78851i908BCADFBA869E2A/image-size/large?v=v2&amp;px=999" role="button" title="20221012_111033.jpg" alt="20221012_111033.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20221012_121209.jpg" style="width: 999px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78850iE8FAE5B365FED4BB/image-size/large?v=v2&amp;px=999" role="button" title="20221012_121209.jpg" alt="20221012_121209.jpg" /></span>&nbsp;</P> Wed, 12 Oct 2022 11:47:34 GMT kanesh 2022-10-12T11:47:34Z https://community.bt.com/t5/Bills-Packages/One-missing-item-from-delivery-of-4-items/m-p/2256433#M148124 <P>BT dispatched 3 DV adaptors and one DV Power Backup unit to me on Monday 10 Oct 2022, but as shown in the two attached images, only 3 DV adaptors were found within the package delivered on Wednesday 12 Oct 2022. I am really puzzled - the dispatch note on the parcel indicates four items and the parcel was in a good condition when received. I spoke to BT&nbsp;and they are checking with the company dispatched the goods. BTW, based on the dimensions (165 x 185 x 80 mm excluding any packages) of the DV Power Backup, the parcel would not be able to accommodate the 3 DV adaptors and the DV Power Backup unit.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20221012_111033.jpg" style="width: 999px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78851i908BCADFBA869E2A/image-size/large?v=v2&amp;px=999" role="button" title="20221012_111033.jpg" alt="20221012_111033.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20221012_121209.jpg" style="width: 999px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78850iE8FAE5B365FED4BB/image-size/large?v=v2&amp;px=999" role="button" title="20221012_121209.jpg" alt="20221012_121209.jpg" /></span>&nbsp;</P> Wed, 12 Oct 2022 11:47:34 GMT https://community.bt.com/t5/Bills-Packages/One-missing-item-from-delivery-of-4-items/m-p/2256433#M148124 kanesh 2022-10-12T11:47:34Z