https://community.bt.com/t5/Bills-Packages/Reward-card-not-honoured/m-p/2256431#M148125 <P>Really not happy with BT. I purchased Fibre2 broadband on the 7th September through a comparison website moneysupermarket offering £110 virtual reward card. Website said to claim after my go live date which was 22nd September from then I have gone onto my account rewards which show no rewards eligible to claim. I have complained rewards team sent me an email saying the rewards wasn’t running on the date I purchased BT broadband so I am not eligible?!! I purchased online via comparison website which stated the reward. I have phoned today and all they did was relay the email to me nothing they can do. I am so angry they are not honouring reward card. Please help if anyone has been in this situation and resolved the problem.</P> Wed, 12 Oct 2022 11:47:00 GMT emily151093 2022-10-12T11:47:00Z https://community.bt.com/t5/Bills-Packages/Reward-card-not-honoured/m-p/2256431#M148125 <P>Really not happy with BT. I purchased Fibre2 broadband on the 7th September through a comparison website moneysupermarket offering £110 virtual reward card. Website said to claim after my go live date which was 22nd September from then I have gone onto my account rewards which show no rewards eligible to claim. I have complained rewards team sent me an email saying the rewards wasn’t running on the date I purchased BT broadband so I am not eligible?!! I purchased online via comparison website which stated the reward. I have phoned today and all they did was relay the email to me nothing they can do. I am so angry they are not honouring reward card. Please help if anyone has been in this situation and resolved the problem.</P> Wed, 12 Oct 2022 11:47:00 GMT https://community.bt.com/t5/Bills-Packages/Reward-card-not-honoured/m-p/2256431#M148125 emily151093 2022-10-12T11:47:00Z