https://community.bt.com/t5/Bills-Packages/Collection-team/m-p/2257312#M148245 <P>I was asked to contact the collection team but the automated system didn't give me an option to talk to them can anyone advise me what options to choose to get to talk to them please</P> Mon, 17 Oct 2022 16:19:55 GMT Belfast32 2022-10-17T16:19:55Z https://community.bt.com/t5/Bills-Packages/Collection-team/m-p/2257312#M148245 <P>I was asked to contact the collection team but the automated system didn't give me an option to talk to them can anyone advise me what options to choose to get to talk to them please</P> Mon, 17 Oct 2022 16:19:55 GMT https://community.bt.com/t5/Bills-Packages/Collection-team/m-p/2257312#M148245 Belfast32 2022-10-17T16:19:55Z https://community.bt.com/t5/Bills-Packages/Collection-team/m-p/2257318#M148246 <P>I suspect you mean "connection". If there's no menu option you will have to connect to regular CS &amp; then ask to be transferred.</P> Mon, 17 Oct 2022 17:03:22 GMT https://community.bt.com/t5/Bills-Packages/Collection-team/m-p/2257318#M148246 Anonymous 2022-10-17T17:03:22Z