https://community.bt.com/t5/Bills-Packages/Hard-search-on-credit-report/m-p/2257706#M148306 <P>Hi</P><P>Is it normal to initiate a hard search against someone when they are renewing their contract with BT (rather than as a new customer) ? Was a bit surprised to find this was the case when I checked my credit rating this morning after an email saying it had dropped by over 100 points....</P> Thu, 20 Oct 2022 09:38:09 GMT mikelj99 2022-10-20T09:38:09Z https://community.bt.com/t5/Bills-Packages/Hard-search-on-credit-report/m-p/2257706#M148306 <P>Hi</P><P>Is it normal to initiate a hard search against someone when they are renewing their contract with BT (rather than as a new customer) ? Was a bit surprised to find this was the case when I checked my credit rating this morning after an email saying it had dropped by over 100 points....</P> Thu, 20 Oct 2022 09:38:09 GMT https://community.bt.com/t5/Bills-Packages/Hard-search-on-credit-report/m-p/2257706#M148306 mikelj99 2022-10-20T09:38:09Z