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BT TV Contract Length

jbuzza — Thu, 20 Oct 2022 13:59:15 GMT

I have BT TV with the NOW Entertainment package. I don't think this package is offered anymore as the current one bundles in Netflix. I cannot see any contract period shown on my bill for this service. I am exploring alternatives and want to know if I am tied into any contract at all. How could I find this out ?

Re: BT TV Contract Length

NigelB72 — Thu, 20 Oct 2022 14:22:52 GMT

It'll be tied to your broadband contract length

Re: BT TV Contract Length

jbuzza — Thu, 20 Oct 2022 14:27:17 GMT

It wasn't taken out at the same time as my broadband but if it is, what would happen if I wanted to cancel it ?

Re: BT TV Contract Length

Anonymous — Thu, 20 Oct 2022 14:31:45 GMT

When you take out a TV contract your broadband is automatically extended to match. Cancellation will mean having to pay off the remainder.

Re: BT TV Contract Length

jbuzza — Thu, 20 Oct 2022 14:37:10 GMT

I think I had the TV package unchanged for some time before I last renewed my broadband but thanks for the answer.

Re: BT TV Contract Length

Anonymous — Thu, 20 Oct 2022 14:40:56 GMT

Have a look at MyBT > Your Products > TV & see if there's a contract expiry there. If not you may be on a rolling 30 days but would need to confirm that with CS. But the chances of getting through to them today are probably slim.

Re: BT TV Contract Length

jbuzza — Thu, 20 Oct 2022 15:31:22 GMT

Yep, as I initally said there is no contract renewal showing there (though there is for my broadband).

Re: BT TV Contract Length

Anonymous — Thu, 20 Oct 2022 15:35:51 GMT

No (to be pedantic), you said there was nothing showing on your bill. 😉

Re: BT TV Contract Length

jbuzza — Thu, 20 Oct 2022 15:49:58 GMT

The bill page on MyBT. Where it shows my broadband contract expiry date but nothing for BT TV.

Similar for the 'Your Products' pages.