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Quidco cashback declined

grahamlock23 — Sun, 23 Oct 2022 17:59:47 GMT

Hello, quidco denied my cashback claim because BT said i cancelled my order but in fact my order went through and ive been with BT now for over a month, I tried to raise a claim with quidco but it came back with the same reason. Is there someone i can speak with who can sort this out because my order was obviously never cancelled

Re: Quidco cashback declined

RobbieMac — Tue, 25 Oct 2022 08:21:55 GMT

Hi @grahamlock23

Welcome to the BT Community and thank you for your post!

I am sorry that your Quidco cashback has been declined. I understand that they've said we cancelled your order. We'll be able to double check from here and help get you sorted.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

Re: Quidco cashback declined

DanielS — Fri, 16 Dec 2022 14:19:55 GMT

Hi @grahamlock23,

Thanks for taking the time to send me a reply to our private messages.

It's great that you have the cash back from Quidco.

Take care and have a great Christmas.

Thanks
DanielS