https://community.bt.com/t5/Bills-Packages/Ex-Employees-Benefits/m-p/2259044#M148584 <P>Before I retired, many tears ago now, we received free broadband as part in lieu of a pay rise.&nbsp; We could even gift it to a friend if we wanted to.</P><P>As I understand it a for life deal. I still use it but the speed has never improved, and I wonder if there is someone I can contact to talk about this.</P><P>There are also problems when I have to report faults as I don't know who deals with these contracts, though it has always been repaired no questions asked.</P><P>Any advice ?</P><P>&nbsp;</P> Thu, 27 Oct 2022 16:26:35 GMT smithrk2 2022-10-27T16:26:35Z https://community.bt.com/t5/Bills-Packages/Ex-Employees-Benefits/m-p/2259044#M148584 <P>Before I retired, many tears ago now, we received free broadband as part in lieu of a pay rise.&nbsp; We could even gift it to a friend if we wanted to.</P><P>As I understand it a for life deal. I still use it but the speed has never improved, and I wonder if there is someone I can contact to talk about this.</P><P>There are also problems when I have to report faults as I don't know who deals with these contracts, though it has always been repaired no questions asked.</P><P>Any advice ?</P><P>&nbsp;</P> Thu, 27 Oct 2022 16:26:35 GMT https://community.bt.com/t5/Bills-Packages/Ex-Employees-Benefits/m-p/2259044#M148584 smithrk2 2022-10-27T16:26:35Z https://community.bt.com/t5/Bills-Packages/Ex-Employees-Benefits/m-p/2259079#M148589 <P>Nothing free for retirees nowadays, you are just classed as Joe public.&nbsp;</P> Thu, 27 Oct 2022 19:31:00 GMT https://community.bt.com/t5/Bills-Packages/Ex-Employees-Benefits/m-p/2259079#M148589 Devon_Dave 2022-10-27T19:31:00Z