This topic

Broadband Deal

KMG — Thu, 27 Oct 2022 08:13:39 GMT

Please Help,

I have 3 Package Deal with BT, Broadband, Mobile, & TV. Considering I have this package as I can watch freeview without paying why did I sign up for this expensive deal. Can you recommend a good package

Re: Broadband Deal

imjolly — Thu, 27 Oct 2022 18:26:15 GMT

Are you still in your fixed term contract or are you due to renew your contract/package

If renewal then phone options team 0800800030 and see what you can negotiate. If you don't like offer don't accept and try again in few days

Re: Broadband Deal

KMG — Fri, 28 Oct 2022 08:42:15 GMT

Hi BT,

Thanks for the reply, however I still have a while before my contract ends and there would be

an extra payment needed £1000 to terminate

Regards Keith

Re: Broadband Deal

Les-Gibson — Fri, 28 Oct 2022 08:47:23 GMT

You can downgrade your TV package online once a month if that helps or, if you're struggling to pay your bill, then try ringing them on 0800 800 150