https://community.bt.com/t5/Bills-Packages/Old-Bt-Id-linked-to-new-account/m-p/2259155#M148614 <P>I have come back to BT but notice my BT ID is linked to an old closed account and does not show the newly opened account. How can I resolve this please?</P> Fri, 28 Oct 2022 10:31:37 GMT TR1 2022-10-28T10:31:37Z https://community.bt.com/t5/Bills-Packages/Old-Bt-Id-linked-to-new-account/m-p/2259155#M148614 <P>I have come back to BT but notice my BT ID is linked to an old closed account and does not show the newly opened account. How can I resolve this please?</P> Fri, 28 Oct 2022 10:31:37 GMT https://community.bt.com/t5/Bills-Packages/Old-Bt-Id-linked-to-new-account/m-p/2259155#M148614 TR1 2022-10-28T10:31:37Z https://community.bt.com/t5/Bills-Packages/Old-Bt-Id-linked-to-new-account/m-p/2259303#M148650 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/308586">@TR1</a>, welcome to the forum and thanks for your post.</P> <P>If you're in a hurry to get this resolved give us a call on 0800 800 150 and customer services will be able to fix this for you. If you're in no rush at the moment, I've sent you a Private Message so you can get in touch with the Mod team and will be happy to help you get it fixed.</P> <P>Cheers</P> <P>John</P> Sat, 29 Oct 2022 09:09:01 GMT https://community.bt.com/t5/Bills-Packages/Old-Bt-Id-linked-to-new-account/m-p/2259303#M148650 JohnC2 2022-10-29T09:09:01Z