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Multiple Accounts linked to my username and unable to switch between them on the web browser

twrm — Sun, 30 Oct 2022 08:20:41 GMT

I have 2 accounts and only 1 is showing on the website and I can't switch between them. I can see it on the billing page but if I go anywhere else it just reverts back to the 1 account when I want to update the 2nd.

Re: Multiple Accounts linked to my username and unable to switch between them on the web browser

twrm — Sat, 29 Oct 2022 22:21:18 GMT

Hello, I have a similar issue of being unable to switch accounts, can I have some help, please?

Thank you

Re: Multiple Accounts linked to my username and unable to switch between them on the web browser

JohnC2 — Sun, 30 Oct 2022 08:24:44 GMT

Hi @twrm, welcome to the forum and thanks for your posts.

I've sent you a Private Message so you can get in touch with us and we'll be happy to fix this for you.

Cheers

John

Re: Multiple Accounts linked to my username and unable to switch between them on the web browser

DavidM — Tue, 08 Nov 2022 13:17:59 GMT

Thanks for sending over the details @twrm .

I've removed the unwanted account for you. Post back if you have any other problems and we'll be happy to help.

All the best

David