Refer-a-friend link thinks I already have broadband, but I don't

JC64 — Thu, 03 Nov 2022 20:30:42 GMT

I used to have BT Broadband. Then I moved house, and didn't. Now I have moved again and want to order BT Broadband. A friend has sent me a refer-a-friend link. When I try to use it and enter my email address it says I already have broadband, and won't let me continue.

How can I tell the system that it is wrong?

Re: Refer-a-friend link thinks I already have broadband, but I don't

NeilO — Fri, 04 Nov 2022 08:51:25 GMT

Hi, @JC64 Have you tried using a different email address?

Thanks

Neil

This topic

Refer-a-friend link thinks I already have broadband, but I don't

Re: Refer-a-friend link thinks I already have broadband, but I don't