https://community.bt.com/t5/Bills-Packages/Quido-claim/m-p/2260622#M148880 <P>Hi<BR /><SPAN>I signed up to a 24 month contract on 25th October due to the fact I would get 104.50 cash back. This is rhe reason I am moving from sky. The claim has been declined stating I have either cancelled amended or returned my goods. I have not done either of these things. The same thing happened to me 18 months ago &nbsp;but I decided not to look into it and cancelled my contract with yourselves before it got installed &nbsp;and went with someone else. Im afraid to say that I will be doing the same again this time unless I am given a reason that is correct. Please can you help to solve this for me? Thank you&nbsp;</SPAN></P> Fri, 04 Nov 2022 14:14:51 GMT Loulou1981 2022-11-04T14:14:51Z https://community.bt.com/t5/Bills-Packages/Quido-claim/m-p/2260622#M148880 <P>Hi<BR /><SPAN>I signed up to a 24 month contract on 25th October due to the fact I would get 104.50 cash back. This is rhe reason I am moving from sky. The claim has been declined stating I have either cancelled amended or returned my goods. I have not done either of these things. The same thing happened to me 18 months ago &nbsp;but I decided not to look into it and cancelled my contract with yourselves before it got installed &nbsp;and went with someone else. Im afraid to say that I will be doing the same again this time unless I am given a reason that is correct. Please can you help to solve this for me? Thank you&nbsp;</SPAN></P> Fri, 04 Nov 2022 14:14:51 GMT https://community.bt.com/t5/Bills-Packages/Quido-claim/m-p/2260622#M148880 Loulou1981 2022-11-04T14:14:51Z https://community.bt.com/t5/Bills-Packages/Quido-claim/m-p/2261046#M148926 <P>Hi,&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/309048">@Loulou1981</a>&nbsp;I'm sorry to see you're having problems with your Quidco claim. You'll need to raise this directly with <A href="https://support.quidco.com/en/articles/4127565-why-has-my-cashback-been-declined#:~:text=First%2C%20take%20a%20look%20at,site%20or%20a%20voucher%20site)." target="_blank" rel="noopener">Quidco</A>&nbsp;via this link.</P> <P>Thanks<BR />Neil</P> Mon, 07 Nov 2022 10:29:04 GMT https://community.bt.com/t5/Bills-Packages/Quido-claim/m-p/2261046#M148926 NeilO 2022-11-07T10:29:04Z