https://community.bt.com/t5/Bills-Packages/Spending-cap-and-Roaming-Data-cap-showing-NAN/m-p/2260902#M148909 <P>Hi I'm having trouble with my mobile settings on one of the registered mobiles. £NAN is showing rather than any amount on the Spending cap and Roaming Data cap. There is a message advising the account is being updated and to try again in 30 mins. Not sure how long this message has been there but I became aware of it a number of days ago.<BR />I'm presuming that this is some sort of IT error which would need to be rectified by BT?<BR />I called 150 yesterday and they advised the account would be updated in a couple of hours, but it hasn't. Also is the only contact now by phone? I can't find the chat or an email address anywhere. Apologies if I have chosen the incorrect board. Thanks</P> Sun, 06 Nov 2022 11:01:51 GMT LR100 2022-11-06T11:01:51Z https://community.bt.com/t5/Bills-Packages/Spending-cap-and-Roaming-Data-cap-showing-NAN/m-p/2260902#M148909 <P>Hi I'm having trouble with my mobile settings on one of the registered mobiles. £NAN is showing rather than any amount on the Spending cap and Roaming Data cap. There is a message advising the account is being updated and to try again in 30 mins. Not sure how long this message has been there but I became aware of it a number of days ago.<BR />I'm presuming that this is some sort of IT error which would need to be rectified by BT?<BR />I called 150 yesterday and they advised the account would be updated in a couple of hours, but it hasn't. Also is the only contact now by phone? I can't find the chat or an email address anywhere. Apologies if I have chosen the incorrect board. Thanks</P> Sun, 06 Nov 2022 11:01:51 GMT https://community.bt.com/t5/Bills-Packages/Spending-cap-and-Roaming-Data-cap-showing-NAN/m-p/2260902#M148909 LR100 2022-11-06T11:01:51Z