https://community.bt.com/t5/Bills-Packages/Why-so-difficult-to-contact-BT/m-p/2261223#M148945 <P>Hi</P><P>my 24 month contract has expired and I’ve circumstances have changed so I want to cancel BT Sport. Can’t be cancelled online (what a surprise) and every time I call I’m in a queue for hours (what a surprise) why is it so hard to cancel with BT let alone speak to anyone! Sky were a dream, answered within a minute and super helpful.</P><P>Why can’t I cancel online!!</P> Mon, 07 Nov 2022 23:20:46 GMT Alexjdent 2022-11-07T23:20:46Z https://community.bt.com/t5/Bills-Packages/Why-so-difficult-to-contact-BT/m-p/2261223#M148945 <P>Hi</P><P>my 24 month contract has expired and I’ve circumstances have changed so I want to cancel BT Sport. Can’t be cancelled online (what a surprise) and every time I call I’m in a queue for hours (what a surprise) why is it so hard to cancel with BT let alone speak to anyone! Sky were a dream, answered within a minute and super helpful.</P><P>Why can’t I cancel online!!</P> Mon, 07 Nov 2022 23:20:46 GMT https://community.bt.com/t5/Bills-Packages/Why-so-difficult-to-contact-BT/m-p/2261223#M148945 Alexjdent 2022-11-07T23:20:46Z https://community.bt.com/t5/Bills-Packages/Why-so-difficult-to-contact-BT/m-p/2261247#M148954 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/309213">@Alexjdent</a></P> <P>Welcome to the BT Community and thank you for your post!</P> <P>I am sorry for the problems you're having cancelling BT Sport.&nbsp; I appreciate the amount of time you have spent over the phone trying to get this sorted out.</P> <P>I have sent you a private message with instructions on how you can send us over your details, and we'll look into this for you. See: <A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank">Private messages</A></P> <P>Thanks,</P> <P>Robbie</P> Tue, 08 Nov 2022 09:23:28 GMT https://community.bt.com/t5/Bills-Packages/Why-so-difficult-to-contact-BT/m-p/2261247#M148954 RobbieMac 2022-11-08T09:23:28Z