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Broadband contract renewal/upgrade

davantell — Thu, 10 Nov 2022 11:40:20 GMT

My contract is up for renewal in January and I'm being 'encouraged' to renew now including the smart Hub 2 and Alexa handset.
Can I still use my current phones with this setup?
I also can't see anything about call charges as I go through the order setup.
Can anyone help with these queries, please?

Re: Broadband contract renewal/upgrade

imjolly — Thu, 10 Nov 2022 11:43:56 GMT

try phoning the options team who will help you 0800800030

Re: Broadband contract renewal/upgrade

licquorice — Thu, 10 Nov 2022 12:04:51 GMT

Call charges are exactly the same for Digital Voice as your analogue phone.

Your old phones can still be used but will need to be plugged into the hub rather than phone socket if you really want to

Re: Broadband contract renewal/upgrade

davantell — Thu, 10 Nov 2022 12:14:07 GMT

Thank you.