https://community.bt.com/t5/Bills-Packages/Complaint/m-p/2262442#M149174 <P>Thank you John.&nbsp; I didn't know about this but have changed my account status and can see my complaint.&nbsp; Thank you for your help.</P> Mon, 14 Nov 2022 10:18:31 GMT csbr 2022-11-14T10:18:31Z https://community.bt.com/t5/Bills-Packages/Complaint/m-p/2262170#M149129 <P>Why can I not see an open complaint in MyBT when I am logged on to my account?</P> Sat, 12 Nov 2022 17:24:06 GMT https://community.bt.com/t5/Bills-Packages/Complaint/m-p/2262170#M149129 csbr 2022-11-12T17:24:06Z https://community.bt.com/t5/Bills-Packages/Complaint/m-p/2262432#M149170 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/309402">@csbr</a>, welcome to the forum and thanks for your post.</P> <P>Have you claimed account holder status on your <A href="https://www.bt.com/help/account-and-billing/what-is-a-bt-id-and-how-can-i-get-one-#:~:text=A%20BT%20ID%20is%20the,all%20your%20BT%20services%20online." target="_blank" rel="noopener">BTID</A>?&nbsp;</P> <P>Cheers</P> <P>John</P> Mon, 14 Nov 2022 09:09:11 GMT https://community.bt.com/t5/Bills-Packages/Complaint/m-p/2262432#M149170 JohnC2 2022-11-14T09:09:11Z https://community.bt.com/t5/Bills-Packages/Complaint/m-p/2262442#M149174 <P>Thank you John.&nbsp; I didn't know about this but have changed my account status and can see my complaint.&nbsp; Thank you for your help.</P> Mon, 14 Nov 2022 10:18:31 GMT https://community.bt.com/t5/Bills-Packages/Complaint/m-p/2262442#M149174 csbr 2022-11-14T10:18:31Z