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Re: Problems Claiming reward card

lainey29 — Wed, 02 Nov 2022 09:36:27 GMT

Hi, i like so many others am still waiting for my £120 reward card. I was told at the start of October it was being processed and would be sent out as a matter of urgency....I am still waiting. Can anyone on here help me? As i am getting nowhere on the phone @NeilO

Re: Problems Claiming reward card

JohnC2 — Wed, 02 Nov 2022 10:03:33 GMT

Hi @lainey29, welcome to the forum and I'm sorry that you're still waiting on your reward.

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you get this resolved.

Cheers

John

Re: Problems Claiming reward card

lainey29 — Wed, 02 Nov 2022 10:37:57 GMT

Thank You @JohnC2. I have sent another message with all of my details in as requested. I do hope this is enough for this matter to be rectified speedily!.

Re: Problems Claiming reward card

NeilO — Wed, 16 Nov 2022 14:01:57 GMT

Hi, @lainey29 Many thanks for speaking with me today, I'm sorry it took longer than expected to get this sorted.

Thanks

Neil