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Re: Home Essentials package

Raffo — Wed, 23 Nov 2022 10:48:13 GMT

Hi I'm in the same boat can a moderater help me out please

Re: Home Essentials package

DavidM — Wed, 23 Nov 2022 10:50:02 GMT

Hi @Raffo and welcome to our community.

I've moved your post so we can try to help. Sorry you're having a few problems there. Please check your inbox for my message and drop me a reply with the details.

Cheers

David

Re: Home Essentials package

brookes — Thu, 24 Nov 2022 17:25:29 GMT

Hi Raffo I went to ombudsman and they were excellent, they made it possible to end my contract early and they let my partner take the home essentials on and I still pay it out of my bank account, every one else kept saying they could not help me but now I am saving a lot a money and that money goes on my heating bill so now I am nice and warm !! So if you don't get anywhere on here there is always the ombudsman to help you out.