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Re: Xbox Game Pass Ultimate on BT Broadband

vona21 — Fri, 11 Nov 2022 12:52:14 GMT

Apologies for the multi-tag, are one of you (or another mod) able to send me a message to release my Microsoft account? Been around the houses with both Microsoft and BT trying to remove a cancelled BT subscription from my Microsoft account

Re: Xbox Game Pass Ultimate on BT Broadband

DanielS — Fri, 11 Nov 2022 15:24:32 GMT

Hi @vona21,

Don't worry about it at all 😊

I've sent you a private message so we can take a look into this for you over the next couple of working days.

Thanks
DanielS

Re: Xbox Game Pass Ultimate on BT Broadband

DavidM — Wed, 23 Nov 2022 16:43:14 GMT

Hi @vona21 ,

Thanks for letting me know this is sorted for you. Post back if you have any other problems.

All the best

David