This topic

Remove old account numbers

stevesmith_7 — Fri, 25 Nov 2022 22:43:15 GMT

I have 2 old account numbers linked to My BT, can someone help me in removing them and leaving me with just my new and current active one please?

Thank you

Re: Remove old account numbers

NeilO — Sat, 26 Nov 2022 11:19:01 GMT

Hi @stevesmith_7 welcome to the community, I'll send you a private message so you can send over your details and we'll be able to get that sorted for you.

Thanks

Neil

Re: Remove old account numbers

NeilO — Sun, 27 Nov 2022 16:42:25 GMT

Hi @stevesmith_7 Thanks for getting in touch, that should be sorted for you now.

Re: Remove old account numbers

stevesmith_7 — Mon, 28 Nov 2022 17:00:03 GMT

thank you for your help, much appreciated