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How do I delete an old account

rd4326 — Thu, 01 Dec 2022 16:34:05 GMT

Can anyone tell me how I delete an old bt sports account I have tried to find away of deleting it through my bt but there seems to be no way of doing this. I know the account number!

Re: How do I delete an old account

DavidM — Thu, 01 Dec 2022 17:47:59 GMT

Hi @rd4326 and welcome to our community.

Sorry you're having problems removing the old sports account. I can help. I'll need a few details so please check your inbox for my message and drop me a reply with the details.

Cheers

David

Re: How do I delete an old account

JohnC2 — Tue, 06 Dec 2022 13:16:57 GMT

Hi @rd4326, thanks for getting in touch. The old account is now removed, and you've claimed account holder status for the new account.

Cheers

John