This topic

returning defective wifi disc

Mike53 — Fri, 02 Dec 2022 15:51:55 GMT

There is nowhere on my BT to ask for a returns package as advised on the internet, so I rang to request one and still have not received any thing. Please help!!!

Re: returning defective wifi disc

DanielS — Fri, 02 Dec 2022 16:13:07 GMT

Hi @Mike53,

Welcome to the Community. It's great to see that you've joined up.

I am sorry that we haven't been able to get a returns kit to you. To get one sent out to you, I have sent you a private message with some details that I'll need. Reply back in your own time. It will take us a couple of working days before we can get back to you but we will.

Thanks
DanielS

Re: returning defective wifi disc

Mike53 — Fri, 02 Dec 2022 18:07:04 GMT

Thanks for your help, I have sent the details you require.

Re: returning defective wifi disc

RobbieMac — Sun, 04 Dec 2022 11:01:31 GMT

Hi @Mike53

Thank you for getting in touch.

I am sorry for the problems you've had ordering a returns kit. I have placed an order for you this morning. Please allow 7 days for this to be delivered.

I'll go ahead and close this off from here. If you need help or have a question in future feel free to come back on to the community as you're more than welcome.

Thanks,

Robbie

Re: returning defective wifi disc

Mike53 — Mon, 05 Dec 2022 08:39:49 GMT

Thanks for your help