https://community.bt.com/t5/Bills-Packages/account-linked-to-my-old-BT-ID/m-p/2266522#M149885 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/310223">@nathynerd</a>, welcome to the forum and thanks for posting.</P> <P>You won't be able to resolve yourself. I've sent you Private Message so you can get in touch with the Mod team and we'll be happy to fix this for you.</P> <P>Cheers</P> <P>John</P> Tue, 06 Dec 2022 17:04:58 GMT JohnC2 2022-12-06T17:04:58Z https://community.bt.com/t5/Bills-Packages/account-linked-to-my-old-BT-ID/m-p/2266511#M149884 <P>Hi&nbsp;</P><P>I've just signed up for broadband/TV, I notice my online account is linked to my old 'GB' number I had years ago - any ideas how I go about changing it ?</P><P>Thanks</P> Tue, 06 Dec 2022 16:28:31 GMT https://community.bt.com/t5/Bills-Packages/account-linked-to-my-old-BT-ID/m-p/2266511#M149884 nathynerd 2022-12-06T16:28:31Z https://community.bt.com/t5/Bills-Packages/account-linked-to-my-old-BT-ID/m-p/2266522#M149885 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/310223">@nathynerd</a>, welcome to the forum and thanks for posting.</P> <P>You won't be able to resolve yourself. I've sent you Private Message so you can get in touch with the Mod team and we'll be happy to fix this for you.</P> <P>Cheers</P> <P>John</P> Tue, 06 Dec 2022 17:04:58 GMT https://community.bt.com/t5/Bills-Packages/account-linked-to-my-old-BT-ID/m-p/2266522#M149885 JohnC2 2022-12-06T17:04:58Z https://community.bt.com/t5/Bills-Packages/account-linked-to-my-old-BT-ID/m-p/2266662#M149916 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/310223">@nathynerd</a>, thanks for getting in touch. The old account is now removed from your BTID.</P> <P>Cheers</P> <P>John</P> Wed, 07 Dec 2022 11:19:30 GMT https://community.bt.com/t5/Bills-Packages/account-linked-to-my-old-BT-ID/m-p/2266662#M149916 JohnC2 2022-12-07T11:19:30Z