This topic

Home Essentials and phone calls to the Irish Republic

kah22 — Fri, 09 Dec 2022 21:34:48 GMT

I live in Northern Ireland and I am on the Home Essential Package and appreciate I get calls to any part of the UK as part of my package.

However I would like to know if this applies to the Irish Republic, ie do people living in Northern Ireland, on the Home Essentials Package, get free calls to the Republic of Ireland. I ask because sometimes the Republic and the North work together on social issues and accept the other parties arrangements

I am registered as one your Permanent Impairments customers

Re: Home Essentials and phone calls to the Irish Republic

imjolly — Fri, 09 Dec 2022 22:00:40 GMT

The package is quite clear that free calls are UK only so does not include Irish Republic

Re: Home Essentials and phone calls to the Irish Republic

garybs29 — Sat, 10 Dec 2022 09:27:25 GMT

I have to disagree on that, the price guide state that if you're in northern ireland calls to landlines in the republic are included but not mobiles -

* 500 and 700 minutes & Unlimited minutes: UK means calls to Local and National numbers beginning 01, 02, 03 and 05 and calls from Northern Ireland to landlines in the Republic of Ireland
and UK mobile numbers

Re: Home Essentials and phone calls to the Irish Republic

kah22 — Sat, 10 Dec 2022 16:01:07 GMT

emm!! imjolly recons NO

Garybs29 says YES

As I've just switched to fibre where do I go to get the official answer

Thanks

Re: Home Essentials and phone calls to the Irish Republic

licquorice — Sat, 10 Dec 2022 16:17:36 GMT

@kah22 wrote:

As I've just switched to fibre where do I go to get the official answer

Oddly enough, the official price guide https://www.bt.com/landline/calling-costs/

Great news! Customers in Northern Ireland can also make local and national calls on their calling plan to landlines throughout Ireland (not to numbers beginning 818, 700, 83, 85, 86, 87 and 89).

Re: Home Essentials and phone calls to the Irish Republic

NeilO — Sat, 10 Dec 2022 16:44:44 GMT

Hi @kah22 I can confirm that @garybs29's answer is correct. Page 22 on the Tariff guide confirms calls from Northern Ireland to landlines in the Republic of Ireland are included.

Thanks

Neil

Re: Home Essentials and phone calls to the Irish Republic

kah22 — Wed, 14 Dec 2022 23:19:29 GMT

Thanks everyone for your replies