This topic

Accounts

ws — Sat, 17 Dec 2022 14:00:45 GMT

How do I delete three old BT accounts please

Re: Accounts

DanielS — Sat, 17 Dec 2022 15:58:54 GMT

If you are looking to remove accounts from your MyBT account, you can't do this. I can though. I'm sending you a private message so I can get this picked up for you during the week. When you reply back to my private message, please let me know the account that you wish to keep and I'll remove everything else.

Thanks
DanielS

Re: Accounts

JohnC2 — Sun, 28 May 2023 14:57:03 GMT

Hi @ws, thanks for your PM and I've deleted the BTID now as no active accounts were linked to it.

Should you return to us in the future you can use the email address to set up a BTID then.

cheers

John

Re: Accounts

ws — Fri, 09 Jun 2023 09:48:36 GMT

Hi,many thanks for your speedy help and the resolution

Re: Accounts

ws — Fri, 23 Jun 2023 14:49:09 GMT

Hi John

Thank you once again for removing my BTID. I wonder if it is now possible to remove two email accounts that were associated?

Cheers

Re: Accounts

DanielS — Fri, 23 Jun 2023 14:50:03 GMT

Hi @ws,

Thanks for reaching out to us again.

I have removed those emails from the public thread. I'll be working on Monday evening and I'll get rid of those email addresses for you.

Thanks

DanielS