This topic

Account Manager

SteveB55 — Wed, 21 Dec 2022 19:48:00 GMT

What is the next step for a 'pending' Account Manager request?

Re: Account Manager

NeilO — Thu, 22 Dec 2022 10:36:01 GMT

Hi, @SteveB55 Thanks for posting and welcome to the community, you should have an email asking you to activate the BT ID by clicking a link. If you haven't received that let me know.

Thanks

Neil

Re: Account Manager

SteveB55 — Thu, 22 Dec 2022 12:01:20 GMT

Hi Neil - yes my mum received the activation request which we followed and completed security questions etc but it just says pending - just checked the original link again and its timed out.

Regards

Steve

Re: Account Manager

NeilO — Thu, 22 Dec 2022 13:05:16 GMT

No worries @SteveB55 we'll be able to help you with that, I'll send you a private message so you can get in touch with the moderation team.

Neil

Re: Account Manager

DavidM — Sat, 24 Dec 2022 10:29:30 GMT

Thanks for sending over the details @SteveB55 .

That request has been verified for you now.

Cheers

David