https://community.bt.com/t5/Bills-Packages/Create-account/m-p/2269721#M150487 <P>It works here. Can you try it on a different device?</P> <P>Make sure that you are not running any form of VPN or blocking software.&nbsp;</P> <P>Your BT ID has to be an email address.</P> Mon, 26 Dec 2022 08:02:49 GMT Keith_Beddoe 2022-12-26T08:02:49Z https://community.bt.com/t5/Bills-Packages/Create-account/m-p/2269697#M150475 <P>do I have to wait for my bt service to go live before I can crate a account&nbsp;</P> Sun, 25 Dec 2022 18:17:59 GMT https://community.bt.com/t5/Bills-Packages/Create-account/m-p/2269697#M150475 danny1997 2022-12-25T18:17:59Z https://community.bt.com/t5/Bills-Packages/Create-account/m-p/2269700#M150477 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/295264">@danny1997</a>&nbsp;</P> <P>Welcome to this user forum for BT Retail phone and broadband customers.</P> <P>You can do it now.</P> <P>Start here&nbsp;<A href="https://my.bt.com/s/apps/appsconnectedcare/index.html#/createbtoneid" target="_blank" rel="noopener">https://my.bt.com/s/apps/appsconnectedcare/index.html#/createbtoneid</A></P> Sun, 25 Dec 2022 18:21:17 GMT https://community.bt.com/t5/Bills-Packages/Create-account/m-p/2269700#M150477 Keith_Beddoe 2022-12-25T18:21:17Z https://community.bt.com/t5/Bills-Packages/Create-account/m-p/2269720#M150486 <P>That link doesn’t work&nbsp;</P> Mon, 26 Dec 2022 07:56:45 GMT https://community.bt.com/t5/Bills-Packages/Create-account/m-p/2269720#M150486 danny1997 2022-12-26T07:56:45Z https://community.bt.com/t5/Bills-Packages/Create-account/m-p/2269721#M150487 <P>It works here. Can you try it on a different device?</P> <P>Make sure that you are not running any form of VPN or blocking software.&nbsp;</P> <P>Your BT ID has to be an email address.</P> Mon, 26 Dec 2022 08:02:49 GMT https://community.bt.com/t5/Bills-Packages/Create-account/m-p/2269721#M150487 Keith_Beddoe 2022-12-26T08:02:49Z