https://community.bt.com/t5/Bills-Packages/Returning-equipment/m-p/2269823#M150510 <P>I am being asked to return equipment but have not received the returns bag. The request was made over three weeks ago and I am running out of time before being charged for the equipment.</P> Tue, 27 Dec 2022 07:36:02 GMT Ralph2 2022-12-27T07:36:02Z https://community.bt.com/t5/Bills-Packages/Returning-equipment/m-p/2269823#M150510 <P>I am being asked to return equipment but have not received the returns bag. The request was made over three weeks ago and I am running out of time before being charged for the equipment.</P> Tue, 27 Dec 2022 07:36:02 GMT https://community.bt.com/t5/Bills-Packages/Returning-equipment/m-p/2269823#M150510 Ralph2 2022-12-27T07:36:02Z https://community.bt.com/t5/Bills-Packages/Returning-equipment/m-p/2269841#M150518 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/248000">@Ralph2</a>&nbsp;and welcome to our community.</P> <P>Thanks for posting about the returns kit, sorry you've not received it as requested. I can help. I'll need a few details so check your inbox for my message and drop me a reply with the details.</P> <P>Cheers</P> <P>David</P> Tue, 27 Dec 2022 10:22:32 GMT https://community.bt.com/t5/Bills-Packages/Returning-equipment/m-p/2269841#M150518 DavidM 2022-12-27T10:22:32Z