This topic

Moving to dementia home

Andyhat — Tue, 27 Dec 2022 16:37:35 GMT

Hi there,

Unfortunately my father looks as if he will be moving into a dementia home fairly soon. Will he still have to pay out his contract if he can't move it. He will probably need to sell the house to pay out the contract.

Thanks

Re: Moving to dementia home

Keith_Beddoe — Tue, 27 Dec 2022 16:38:58 GMT

@Andyhat

Welcome to this user forum for BT Retail phone and broadband customers.

I think this is best answered by a moderator.

I will ask one to post here.

Re: Moving to dementia home

DavidM — Tue, 27 Dec 2022 16:58:18 GMT

Hi @Andyhat and welcome to our community.

I'm sorry to hear your dad's unwell. I'll be happy to take a look at this and see if there is anything we can do to help. I'll need a few details so please check your inbox for my message and drop me a reply.

Cheers

David

Re: Moving to dementia home

Andyhat — Tue, 27 Dec 2022 17:20:57 GMT

Have replied. Many thanks