https://community.bt.com/t5/Bills-Packages/You-don-t-have-accounts-to-manage-issue/m-p/2269932#M150543 <P>Hi, I am trying to access an account via BTID but I keep getting the message in yellow 'You don't have accounts to manage'. I add the account number and the message appears in green advising it may take 5 minutes to update, but the account never appears? Thanks&nbsp;</P> Tue, 27 Dec 2022 21:28:37 GMT Rita18 2022-12-27T21:28:37Z https://community.bt.com/t5/Bills-Packages/You-don-t-have-accounts-to-manage-issue/m-p/2269932#M150543 <P>Hi, I am trying to access an account via BTID but I keep getting the message in yellow 'You don't have accounts to manage'. I add the account number and the message appears in green advising it may take 5 minutes to update, but the account never appears? Thanks&nbsp;</P> Tue, 27 Dec 2022 21:28:37 GMT https://community.bt.com/t5/Bills-Packages/You-don-t-have-accounts-to-manage-issue/m-p/2269932#M150543 Rita18 2022-12-27T21:28:37Z https://community.bt.com/t5/Bills-Packages/You-don-t-have-accounts-to-manage-issue/m-p/2269946#M150546 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/310808">@Rita18</a>, welcome to the forum and sorry you're getting this error on your online account.</P> <P>I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you get this fixed.</P> <P>Cheers</P> <P>John</P> Wed, 28 Dec 2022 08:47:07 GMT https://community.bt.com/t5/Bills-Packages/You-don-t-have-accounts-to-manage-issue/m-p/2269946#M150546 JohnC2 2022-12-28T08:47:07Z