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Re: How to claim a virtual rewards card

mjc01 — Wed, 28 Dec 2022 13:34:22 GMT

Hi, I have the same issue, can you help please?

JohnC2 — Wed, 28 Dec 2022 14:15:51 GMT

Hi @mjc01, welcome to the forum and thanks for posting.

Have you set up your BTID? If not set it up: What is a BT ID and how can I get one? | BT Help
Then you should be able to claim it at: Claim your BT Reward Card

Post back and let me know how you get on.

Cheers

John

mjc01 — Thu, 29 Dec 2022 11:57:56 GMT

BTID has been set up for a couple of weeks now. I've had many emails and texts reminding me to claim it, but when I log in nothing shows

JohnC2 — Thu, 29 Dec 2022 12:12:06 GMT

Hi @mjc01. thanks for checking that for me.

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to get this claimed for you.

Cheers

John

NeilO — Thu, 29 Dec 2022 16:59:10 GMT

@mjc01 Thanks for speaking with me today, I've claimed the reward card for you this evening and it will be emailed to you in the next few days.

Thanks

Neil

mjc01 — Fri, 30 Dec 2022 10:51:29 GMT

Many thanks for your help