https://community.bt.com/t5/Bills-Packages/BT-bill-read-on-phone-and-Computer/m-p/2271541#M150862 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/305094">@Mykimbo1290</a>, welcome to the forum and thanks for posting.</P> <P>Have you just set up your BTID?<BR />If not were you able to view your bills last month?</P> <P>Cheers</P> <P>John</P> Fri, 06 Jan 2023 12:02:18 GMT JohnC2 2023-01-06T12:02:18Z https://community.bt.com/t5/Bills-Packages/BT-bill-read-on-phone-and-Computer/m-p/2271393#M150814 <P>Hi I can’t read or see my BT bill on my I phone and my computer. Update my phone and clean my computer. All I see is 3 dots jumping up and down. &nbsp;Can anyone help please&nbsp;</P> Thu, 05 Jan 2023 15:44:19 GMT https://community.bt.com/t5/Bills-Packages/BT-bill-read-on-phone-and-Computer/m-p/2271393#M150814 Mykimbo1290 2023-01-05T15:44:19Z https://community.bt.com/t5/Bills-Packages/BT-bill-read-on-phone-and-Computer/m-p/2271541#M150862 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/305094">@Mykimbo1290</a>, welcome to the forum and thanks for posting.</P> <P>Have you just set up your BTID?<BR />If not were you able to view your bills last month?</P> <P>Cheers</P> <P>John</P> Fri, 06 Jan 2023 12:02:18 GMT https://community.bt.com/t5/Bills-Packages/BT-bill-read-on-phone-and-Computer/m-p/2271541#M150862 JohnC2 2023-01-06T12:02:18Z https://community.bt.com/t5/Bills-Packages/BT-bill-read-on-phone-and-Computer/m-p/2271569#M150866 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/305094">@Mykimbo1290</a>, I can see that you posted a few months back about this on this thread:&nbsp;<A href="https://community.bt.com/t5/Bills-Packages/Can-t-view-my-online-bill/m-p/2241641#M146070" target="_blank">Re: Can't view my online bill - BT Community</A></P> <P>Have you updated your login name to your email address?&nbsp;<A href="https://www.bt.com/help/account-and-billing/changing-your-bt-id-username-and-security-details/#:~:text=You%20can%20change%20your%20BT%20ID%20username%20and,an%20email%20address%20that%20you%20have%20access%20to." target="_blank">Changing your BT ID username and security details | BT Help</A><BR />As once this is completed you should be able to view your account ok.&nbsp;</P> <P>If you're still having a problem after updating your username please let us know and we'll be happy to help.</P> <P>Cheers</P> <P>John</P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 06 Jan 2023 14:16:21 GMT https://community.bt.com/t5/Bills-Packages/BT-bill-read-on-phone-and-Computer/m-p/2271569#M150866 JohnC2 2023-01-06T14:16:21Z