https://community.bt.com/t5/Bills-Packages/Do-i-need-an-engineer/m-p/2272042#M150934 <P>I have an existing BT phone line that hasn't been used for quite some time &amp; have just joined BT to have broadband etc.Could it still be used,or will i have to have an engineer,as BT could maybe run a test on it,to see if it works or not</P> Mon, 09 Jan 2023 21:21:31 GMT steve_f_61 2023-01-09T21:21:31Z https://community.bt.com/t5/Bills-Packages/Do-i-need-an-engineer/m-p/2272042#M150934 <P>I have an existing BT phone line that hasn't been used for quite some time &amp; have just joined BT to have broadband etc.Could it still be used,or will i have to have an engineer,as BT could maybe run a test on it,to see if it works or not</P> Mon, 09 Jan 2023 21:21:31 GMT https://community.bt.com/t5/Bills-Packages/Do-i-need-an-engineer/m-p/2272042#M150934 steve_f_61 2023-01-09T21:21:31Z https://community.bt.com/t5/Bills-Packages/Do-i-need-an-engineer/m-p/2272048#M150935 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/311201">@steve_f_61</a>&nbsp;</P> <P>Welcome to this user forum for BT Retail phone and broadband customers.</P> <P>Openreach will complete any network routing to your property and test the line. If a master socket is detected then no visit needs to be made, however an appointment is built on the system just in case a visit is needed. This job is cancelled if activation is successful.</P> <P>&nbsp;</P> Mon, 09 Jan 2023 21:35:02 GMT https://community.bt.com/t5/Bills-Packages/Do-i-need-an-engineer/m-p/2272048#M150935 Keith_Beddoe 2023-01-09T21:35:02Z