This topic

change of e-mail address in profile does not work

peterbr — Thu, 12 Jan 2023 01:05:17 GMT

I have tried to change my e-mail address in my profile.

The e-mail with verification link never arrives. I have tried 2 different new e-mail addresses, did not receive an e-mail with a link or either address. I did check spam folders for each of those accounts.

Re: change of e-mail address in profile does not work

JohnC2 — Thu, 12 Jan 2023 08:37:28 GMT

Hi @peterbr, which profile are you trying to change your email address on? Is it your MyBT or something else?

Cheers

John

Re: change of e-mail address in profile does not work

peterbr — Thu, 12 Jan 2023 09:59:54 GMT

My account in community forum

Re: change of e-mail address in profile does not work

JohnC2 — Thu, 12 Jan 2023 10:08:24 GMT

Hi @peterbr, I've sent you a PM please check that and reply to me and I'll help you with this.

Cheers

John

Re: change of e-mail address in profile does not work

JohnC2 — Thu, 12 Jan 2023 10:33:35 GMT

Hi @peterbr, that should be updated for you now. Please check and let me know.

Cheers

John