https://community.bt.com/t5/Bills-Packages/Complaint/m-p/2273311#M151178 <P>How do you make a complaint to these guys? They have you running around in circles. Trying to ask for discount off next bill as my 'unbreakable' broadband is broken and could be 4/5 days before I get back online&nbsp;</P> Mon, 16 Jan 2023 09:18:05 GMT Stevefos 2023-01-16T09:18:05Z https://community.bt.com/t5/Bills-Packages/Complaint/m-p/2273311#M151178 <P>How do you make a complaint to these guys? They have you running around in circles. Trying to ask for discount off next bill as my 'unbreakable' broadband is broken and could be 4/5 days before I get back online&nbsp;</P> Mon, 16 Jan 2023 09:18:05 GMT https://community.bt.com/t5/Bills-Packages/Complaint/m-p/2273311#M151178 Stevefos 2023-01-16T09:18:05Z https://community.bt.com/t5/Bills-Packages/Complaint/m-p/2273329#M151182 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/311417">@Stevefos</a>, welcome to the forum and sorry you're having a fault with the broadband service.</P> <P>Compensation will be applied automatically for a total loss of service. Check out:&nbsp;<A href="https://www.bt.com/help/account-and-billing/automatic-compensation" target="_blank">Automatic Compensation | BT Help</A></P> <P>Cheers</P> <P>John</P> Mon, 16 Jan 2023 10:31:57 GMT https://community.bt.com/t5/Bills-Packages/Complaint/m-p/2273329#M151182 JohnC2 2023-01-16T10:31:57Z