This topic

Returning eqiupment

gwlewis100 — Thu, 19 Jan 2023 10:15:47 GMT

I've moved from BT & want to return my old hub & halos

I can't find anywhere on My BT to order a returns bag

Can anyone help ?

TIA

NeilO — Thu, 19 Jan 2023 11:46:54 GMT

Hi @gwlewis100 when did you're BT services stop? The returns bag is normally sent automatically within 7 days after leaving.

Thanks

Neil

gwlewis100 — Thu, 19 Jan 2023 12:18:59 GMT

service finished 11th January

NeilO — Thu, 19 Jan 2023 12:20:59 GMT

@gwlewis100 I've sent you a private message so you can get in touch with the moderation team and we'll be happy to organise a returns bag for you.

Neil