Bt email jd

abdulkarem — Tue, 24 Jan 2023 06:58:41 GMT

I have changed my bt login details to a different email address as well as contact email to a different address however when I make any changes I still get the notification to my old email address I am sick of trying to sort this out I followed all the steps still no luck !! Can someone help please

Re: Bt email jd

RobbieMac — Tue, 24 Jan 2023 08:38:01 GMT

Hi @abdulkarem

Thanks for your post and welcome back!

I am sorry for the problems you're having receiving emails about your BTID. I understand that you have recently changed your email address but notifications are still going to the old mailbox.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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Bt email jd

Re: Bt email jd