This topic

ASDL/VDSL

FlusterCluster — Tue, 24 Jan 2023 08:04:02 GMT

I was in touch with BT yesterday to get the details for setting up my third party router. I have FTTC. They said my line is ASDL, however I thought it was VDSL, can anyone chime in to clarify?

Re: ASDL/VDSL

Keith_Beddoe — Tue, 24 Jan 2023 08:12:26 GMT

@FlusterCluster

Welcome to this user forum for BT Retail phone and broadband customers.

https://home.bt.com/login/loginform

Re: ASDL/VDSL

FlusterCluster — Tue, 24 Jan 2023 08:14:42 GMT

I feel bad for asking as that is quite an obvious answer! I checked the app but info there is quite limited and didn't even consider logging in to my account... Thanks @Keith_Beddoe

Re: ASDL/VDSL

licquorice — Tue, 24 Jan 2023 08:19:01 GMT

If you have FTTC it is VDSL

Re: ASDL/VDSL

FlusterCluster — Tue, 24 Jan 2023 08:29:04 GMT

Yep, turns out it is VDSL. I haven't set router up yet but I'm beginning to wonder if the details I was provided with are correct... I will try and get it up and running and if it doesn't work, I'll be back with another post.

Re: ASDL/VDSL

licquorice — Tue, 24 Jan 2023 08:32:37 GMT

Details are PPPoE with username bthomehub@btbroadband.com and password BT VLAN id 101

Re: ASDL/VDSL

FlusterCluster — Tue, 24 Jan 2023 09:25:06 GMT

I have the username/password details. That's another thing they gave me totally different info. Told to use firstname.lastname@btbroadband.com

Have checked forum for other users with same router and think I have all the info needed. Thanks all.

Re: ASDL/VDSL

TimCurtis — Tue, 24 Jan 2023 10:34:33 GMT

@FlusterCluster

You can in fact use anything @btbroadband.com