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Second Home Broadband and kit delivery

johnyfriend — Sun, 29 Jan 2023 00:54:48 GMT

Hi , going thru a purchase and is it possible to get a broadband account

Using same email as the primary one we already have so it can be managed easily ?
Can the order be delivered to primary home instead of the second home

Cheers,

john

Re: Second Home Broadband and kit delivery

pippincp — Sun, 29 Jan 2023 10:46:19 GMT

You don't ned another account, just use the house move process.

https://www.bt.com/manage/moving-home/

Re: Second Home Broadband and kit delivery

David500 — Sun, 29 Jan 2023 11:46:15 GMT

@pippincp I think @johnyfriend is buying a 2nd home and wants to keep his existing broadband/phone in the current house and also have broadband/phone in the 2nd house.

Re: Second Home Broadband and kit delivery

johnyfriend — Sun, 29 Jan 2023 12:01:06 GMT

Tried that it suggests to call them. Will do that tomorrow.

You'll need to call us to move over your BT services
We're sorry, but to make sure your move goes smoothly as possible, you'll need to talk to our home move team.