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Re: Returns bag

Harrythefish — Mon, 30 Jan 2023 09:14:01 GMT

I have old but kit from when my father passed away how do I get a return bag?

Re: Returns bag

Carlusha — Mon, 30 Jan 2023 09:52:06 GMT

@Harrythefish

Sorry for your loss.

Follow this link for instructions:

https://www.bt.com/help/tv/how-to-return-and-recycle-your-bt-broadband-hub-and-bt-tv-box-fo

Re: Returns bag

NeilO — Mon, 30 Jan 2023 10:26:03 GMT

@Harrythefish I'm sorry for your loss, I'll send you a private message so you can get in touch with the moderation team and we'll be able to organise a returns bag for your late father's BT equipment.

Thanks

Neil

Re: Returns bag

DavidM — Tue, 31 Jan 2023 15:31:33 GMT

Thanks for sending over the details @Harrythefish .

The returns kit is on it's way to you now.

Cheers

David