https://community.bt.com/t5/Bills-Packages/Returning-my-equipment/m-p/2276001#M151638 <P>Hi,&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/209558">@Clayman</a>&nbsp;Thanks for posting, I'm sorry for any confusion caused. Returns packaging will be ordered automatically after you leave BT and should arrive within 7 days of the broadband stopping.</P> <P>Also, the links to order replacement or extra returns bags won't be visible in your MyBT until after your BT services stop.</P> <P>Thanks</P> <P>Neil&nbsp;</P> Tue, 31 Jan 2023 15:00:04 GMT NeilO 2023-01-31T15:00:04Z https://community.bt.com/t5/Bills-Packages/Returning-my-equipment/m-p/2275958#M151632 <P>Mt BT contract is ending tonight and i am moving to another provider. I have had emails saying I need to return the equipment which I am happy to do. But the emails direct me to links I cannot find on My BTwebsite!</P><P>So can someone direct me to where I need to look for the link?</P> Tue, 31 Jan 2023 12:42:13 GMT https://community.bt.com/t5/Bills-Packages/Returning-my-equipment/m-p/2275958#M151632 Clayman 2023-01-31T12:42:13Z https://community.bt.com/t5/Bills-Packages/Returning-my-equipment/m-p/2276001#M151638 <P>Hi,&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/209558">@Clayman</a>&nbsp;Thanks for posting, I'm sorry for any confusion caused. Returns packaging will be ordered automatically after you leave BT and should arrive within 7 days of the broadband stopping.</P> <P>Also, the links to order replacement or extra returns bags won't be visible in your MyBT until after your BT services stop.</P> <P>Thanks</P> <P>Neil&nbsp;</P> Tue, 31 Jan 2023 15:00:04 GMT https://community.bt.com/t5/Bills-Packages/Returning-my-equipment/m-p/2276001#M151638 NeilO 2023-01-31T15:00:04Z