https://community.bt.com/t5/Bills-Packages/Full-Fibre-500-to-900/m-p/2278389#M152078 <P>Hi everyone, I’ve upgraded to full fibre 900 from 500. It was supposed to be done yesterday 15th. But it still says on my account that I’m on full fibre 500 but the upgrade is complete. How long does it normally take as I thought it’s just a software cap removal for the speeds to kick in.&nbsp;<BR /><BR /><BR /></P> <P>edit: I’ve power cycled the ONT this morning but the speeds are still the same.&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2124C1C0-5769-4EE9-A5D9-019A3169F2C9.jpeg" style="width: 640px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/79985i76DA18EFAAB08F50/image-size/medium?v=v2&amp;px=400" role="button" title="2124C1C0-5769-4EE9-A5D9-019A3169F2C9.jpeg" alt="2124C1C0-5769-4EE9-A5D9-019A3169F2C9.jpeg" /></span></P> <P> </P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="B3783228-9211-4FC2-B07A-2B4FD706BAF5.jpeg"><img src="https://community.bt.com/skins/images/C8E3DCF0F5D2F7DCFC268DE2DCC5CFC3/responsive_peak/images/image_not_found.png" alt="B3783228-9211-4FC2-B07A-2B4FD706BAF5.jpeg" /></span></P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="D66945F8-3107-49DC-B197-89FB039CC34F.jpeg" style="width: 640px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/79987i64560EE535B4E874/image-size/medium?v=v2&amp;px=400" role="button" title="D66945F8-3107-49DC-B197-89FB039CC34F.jpeg" alt="D66945F8-3107-49DC-B197-89FB039CC34F.jpeg" /></span></P> <P> <BR /><BR /></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="D9509BFB-64E7-4478-8D57-575F7F5A38C1.jpeg" style="width: 640px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/79988i854ADC6329EFFAED/image-size/medium?v=v2&amp;px=400" role="button" title="D9509BFB-64E7-4478-8D57-575F7F5A38C1.jpeg" alt="D9509BFB-64E7-4478-8D57-575F7F5A38C1.jpeg" /></span></P> <P> </P> Thu, 16 Feb 2023 08:34:25 GMT McGrath1982 2023-02-16T08:34:25Z https://community.bt.com/t5/Bills-Packages/Full-Fibre-500-to-900/m-p/2278389#M152078 <P>Hi everyone, I’ve upgraded to full fibre 900 from 500. It was supposed to be done yesterday 15th. But it still says on my account that I’m on full fibre 500 but the upgrade is complete. How long does it normally take as I thought it’s just a software cap removal for the speeds to kick in.&nbsp;<BR /><BR /><BR /></P> <P>edit: I’ve power cycled the ONT this morning but the speeds are still the same.&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2124C1C0-5769-4EE9-A5D9-019A3169F2C9.jpeg" style="width: 640px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/79985i76DA18EFAAB08F50/image-size/medium?v=v2&amp;px=400" role="button" title="2124C1C0-5769-4EE9-A5D9-019A3169F2C9.jpeg" alt="2124C1C0-5769-4EE9-A5D9-019A3169F2C9.jpeg" /></span></P> <P> </P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="B3783228-9211-4FC2-B07A-2B4FD706BAF5.jpeg"><img src="https://community.bt.com/skins/images/C8E3DCF0F5D2F7DCFC268DE2DCC5CFC3/responsive_peak/images/image_not_found.png" alt="B3783228-9211-4FC2-B07A-2B4FD706BAF5.jpeg" /></span></P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="D66945F8-3107-49DC-B197-89FB039CC34F.jpeg" style="width: 640px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/79987i64560EE535B4E874/image-size/medium?v=v2&amp;px=400" role="button" title="D66945F8-3107-49DC-B197-89FB039CC34F.jpeg" alt="D66945F8-3107-49DC-B197-89FB039CC34F.jpeg" /></span></P> <P> <BR /><BR /></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="D9509BFB-64E7-4478-8D57-575F7F5A38C1.jpeg" style="width: 640px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/79988i854ADC6329EFFAED/image-size/medium?v=v2&amp;px=400" role="button" title="D9509BFB-64E7-4478-8D57-575F7F5A38C1.jpeg" alt="D9509BFB-64E7-4478-8D57-575F7F5A38C1.jpeg" /></span></P> <P> </P> Thu, 16 Feb 2023 08:34:25 GMT https://community.bt.com/t5/Bills-Packages/Full-Fibre-500-to-900/m-p/2278389#M152078 McGrath1982 2023-02-16T08:34:25Z https://community.bt.com/t5/Bills-Packages/Full-Fibre-500-to-900/m-p/2278413#M152084 <P>did you get email confirmation of your package change?&nbsp; if not then phone CS 03301234150 or you can try FTTP TEAM 08005874787</P> Thu, 16 Feb 2023 09:38:26 GMT https://community.bt.com/t5/Bills-Packages/Full-Fibre-500-to-900/m-p/2278413#M152084 imjolly 2023-02-16T09:38:26Z https://community.bt.com/t5/Bills-Packages/Full-Fibre-500-to-900/m-p/2278601#M152135 <P>Speeds have just kicked in on Fibre 900 happy days&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="FC854749-2BD8-44C8-A81A-4C268898567A.jpeg" style="width: 640px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/80002i3880650E258D9778/image-size/medium?v=v2&amp;px=400" role="button" title="FC854749-2BD8-44C8-A81A-4C268898567A.jpeg" alt="FC854749-2BD8-44C8-A81A-4C268898567A.jpeg" /></span></P><P> </P> Thu, 16 Feb 2023 20:56:57 GMT https://community.bt.com/t5/Bills-Packages/Full-Fibre-500-to-900/m-p/2278601#M152135 McGrath1982 2023-02-16T20:56:57Z