https://community.bt.com/t5/Bills-Packages/I-cannot-find-link-to-create-returns-documentation-have-recently/m-p/2279235#M152263 <P>I cannot find link to create returns documentation - have recently ended Broadband contract. BT have said if I don't return it, I could be charged - but how am I supposed to return it when no way of creating documentation?</P><P>&nbsp;</P> Tue, 21 Feb 2023 16:12:46 GMT lewish998 2023-02-21T16:12:46Z https://community.bt.com/t5/Bills-Packages/I-cannot-find-link-to-create-returns-documentation-have-recently/m-p/2279235#M152263 <P>I cannot find link to create returns documentation - have recently ended Broadband contract. BT have said if I don't return it, I could be charged - but how am I supposed to return it when no way of creating documentation?</P><P>&nbsp;</P> Tue, 21 Feb 2023 16:12:46 GMT https://community.bt.com/t5/Bills-Packages/I-cannot-find-link-to-create-returns-documentation-have-recently/m-p/2279235#M152263 lewish998 2023-02-21T16:12:46Z https://community.bt.com/t5/Bills-Packages/I-cannot-find-link-to-create-returns-documentation-have-recently/m-p/2279241#M152264 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/312500">@lewish998</a>, welcome to the forum and thanks for posting.&nbsp;</P> <P>How long has your service stopped with us?<BR />You would normally be sent returns packaging and it would be with you about a week after the service stopped.</P> <P>Cheers</P> <P>John</P> Tue, 21 Feb 2023 16:32:50 GMT https://community.bt.com/t5/Bills-Packages/I-cannot-find-link-to-create-returns-documentation-have-recently/m-p/2279241#M152264 JohnC2 2023-02-21T16:32:50Z